Our Wag-Worthy Guarantee
Not wagging with joy? No worries—we’ve got you covered! If your pup isn’t a fan of the flavor you ordered, we’ll happily swap them out for a new flavor at no cost to you!
And don’t let those unused treats go to waste; share the love by passing them on to a friend or another furry buddy who might enjoy them!
How Does the Wag-Worthy Guarantee Work?
No worries! We understand that every pup has unique tastes. If your dog isn’t a fan of a specific flavor, just let us know, and we’ll be happy to send a different one for them to try. Simply snap a picture of the unused portion and send it to orders@terrapawz.com—no need to return the original treats! Feel free to share them with another pup.
No worries! We understand that every pup has unique tastes. If your dog isn’t a fan of a specific flavor, just let us know, and we’ll be happy to send a different one for them to try. Simply snap a picture of the unused portion and send it to orders@terrapawz.com—no need to return the original treats! Feel free to share them with another pup.
We want you and your furry friend to love TerraPawz treats! We offer a 30-day replacement policy from the moment your treats arrive. If you’d like to try a different flavor, just take a picture of the unused portion and send it to us at orders@terrapawz.com.
We want you and your furry friend to love TerraPawz treats! We offer a 30-day replacement policy from the moment your treats arrive. If you’d like to try a different flavor, just take a picture of the unused portion and send it to us at orders@terrapawz.com.
Please inspect your order upon arrival. If something’s not right—like a defective item or the wrong flavor—contact us as soon as possible at orders@terrapawz.com, and we’ll make things right.
Please inspect your order upon arrival. If something’s not right—like a defective item or the wrong flavor—contact us as soon as possible at orders@terrapawz.com, and we’ll make things right.
We’re committed to ensuring you’re happy with your purchase! If you’d like to request a refund, simply submit a return request. Once approved, we’ll process your refund within 10 business days and issue it to your original payment method. If you don’t see it after 15 business days, contact us at orders@terrapawz.com, and we’ll look into it right away.
We’re committed to ensuring you’re happy with your purchase! If you’d like to request a refund, simply submit a return request. Once approved, we’ll process your refund within 10 business days and issue it to your original payment method. If you don’t see it after 15 business days, contact us at orders@terrapawz.com, and we’ll look into it right away.
